Free2move Supports Stellantis Pro One Strategy
London, 15 November 2023, (Oilandgaspress) – The Free2move Preventive Maintenance platform is a digitized platform, part of Stellantis’ strategy to enhance its commercial vehicle business under the banner of “Pro One.” Preventive Maintenance offers insights on the utilisation, and is designed to help monitor and optimize the health of commercial vehicle fleets, offering support through live alerts and next maintenance reports, making it easier for fleet managers to keep their vehicles in good working condition. Additionally, it provides a convenient feature for booking maintenance services with garages, by making an appointment with the Stellantis’ after-sales service in few clicks
The service is built to support B2B customers step by step
The customer’s journey to the service can be outlined in a few key steps: the journey starts with the customer being informed about the service during the purchase process, and the platform automatically activates monitoring for his commercial vehicle. At the same time, the customer receives a welcome email, which confirms that his vehicle is now being monitored and may include further information, such as how to access the platform, user credentials and the benefits of the service. Customers have the option of logging in to the monitoring platform, which allows them to access real-time data, reports and other functions, with the option of receiving periodic email reports, including details of maintenance recommendations, alerts and other information to help them optimise the operation of their fleet.
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