04 May Inflation Turns Water into Whine: Customer Satisfaction with Water Utilities Plunges as Rates Surge, J.D. Power Finds
Average Monthly Bill Rises $5.73 during Past Two Years TROY, Mich.--(BUSINESS WIRE)--The six-year streak of improving or flat customer satisfaction with residential water utilities has come to an end. According to the J.D. Power 2022 U.S. Water Utilit...